Data & Privacy

JedBuzz Privacy Policy

Your privacy matters to us. This policy explains exactly what data jedbuzz collects, why we collect it, how we use it, and what rights you have as a player on our platform.

Last Updated: January 2025

How JedBuzz Protects Your Data

jedbuzz takes data protection seriously. Here are the core principles that guide how we handle your personal information every single day.

SSL Encryption on Every Transaction

Every piece of data you send to jedbuzz — from your registration details to your payment information — is protected by industry-standard SSL encryption. Your data travels securely and cannot be intercepted by third parties.

We Never Sell Your Data

jedbuzz does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve your experience on the platform.

Minimal Data Collection

jedbuzz only collects the data that is genuinely necessary to provide you with a safe and functional gaming experience. We do not collect data we do not need, and we do not keep it longer than required.

Your Rights Are Respected

You have the right to access, correct, or request deletion of your personal data held by jedbuzz at any time. Submit a request to our support team and we will respond promptly in accordance with applicable data protection laws.

Transparent Cookie Use

jedbuzz uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage cookie settings in your browser at any time. We do not use cookies to track you across unrelated websites.

Regulatory Compliance

jedbuzz operates under a valid gaming licence and complies with all applicable data protection regulations. Where required by law, we cooperate with regulatory and law enforcement authorities while protecting your rights as a player.

Your Privacy Matters: By using the jedbuzz platform, you agree to the collection and use of your information as described in this Privacy Policy. If you have any questions, our support team is available 24/7.

1 Introduction

This Privacy Policy explains how jedbuzz ("we", "us", "our") collects, uses, stores, and protects the personal information of players who register and use the jedbuzz platform at jedbuzz.net. jedbuzz is committed to handling your personal data responsibly and transparently.

This policy applies to all users of the jedbuzz website, mobile app, and any related services. By creating a jedbuzz account or using any part of the platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here.

jedbuzz serves players primarily in Bangladesh. We understand that trust is everything when it comes to online gaming, and we take our responsibility to protect your data seriously. This policy is written in plain language so you know exactly what is happening with your information — no confusing legal jargon, no hidden surprises.

2 Data We Collect

jedbuzz collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification providers. Below is a breakdown of the categories of data we collect:

Data Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, OS Automatically via cookies and logs
Usage Data Games played, bets placed, session duration Platform activity tracking
Communications Data Support chat logs, email correspondence Customer support interactions

jedbuzz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

jedbuzz uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, enjoyable gaming experience. Specifically, we use your data to:

  • Create and manage your jedbuzz account and verify your identity.
  • Process deposits, withdrawals, and other financial transactions securely.
  • Comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
  • Detect and prevent fraud, cheating, and other prohibited activities on the platform.
  • Provide customer support and respond to your queries and complaints.
  • Send you important account notifications, security alerts, and policy updates.
  • Personalise your jedbuzz experience and recommend relevant games or promotions.
  • Analyse platform usage to improve performance, features, and user experience.
  • Fulfil our responsible gaming obligations, including monitoring for problem gambling indicators.
Marketing Communications: jedbuzz may send you promotional emails or messages about bonuses and new games, but only if you have opted in to receive them. You can unsubscribe at any time through your account settings or by contacting support.

4 Legal Basis for Processing

jedbuzz processes your personal data on the following legal grounds:

  • Contractual Necessity: Processing is required to fulfil our obligations to you under the jedbuzz Terms and Conditions — for example, to operate your account and process payments.
  • Legal Obligation: jedbuzz is required by law to collect and retain certain data for AML compliance, KYC verification, and regulatory reporting.
  • Legitimate Interests: jedbuzz processes some data to protect the platform from fraud, improve our services, and ensure the security of all players.
  • Consent: Where we rely on your consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing

jedbuzz does not sell your personal data to third parties. However, we may share your data with trusted partners and service providers where necessary to operate the platform. All third parties who receive your data are contractually required to handle it securely and in accordance with applicable data protection laws.

We may share your data with the following categories of recipients:

  • Payment Processors: bKash, Nagad, Rocket, and other payment providers to process your transactions.
  • Identity Verification Providers: Third-party KYC services used to verify your identity and comply with AML regulations.
  • IT and Security Providers: Companies that help us maintain, secure, and improve the jedbuzz platform infrastructure.
  • Regulatory Authorities: Government bodies, law enforcement, or licensing authorities where disclosure is required by law.
  • Fraud Prevention Services: Agencies that help jedbuzz detect and prevent fraudulent activity on the platform.
Important: jedbuzz will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.

6 Cookies & Tracking

jedbuzz uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use jedbuzz.

We use the following types of cookies:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot disable these without affecting platform functionality.
  • Functional Cookies: Remember your preferences such as language settings and display options to personalise your jedbuzz experience.
  • Analytics Cookies: Help us understand how players navigate jedbuzz so we can improve the platform. Data collected is aggregated and anonymised.
  • Security Cookies: Used to detect and prevent fraudulent activity, protect against bot attacks, and maintain platform integrity.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the jedbuzz platform. jedbuzz does not use cookies to track your activity on other websites.

7 Data Retention

jedbuzz retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply are as follows:

  • Account Data: Retained for the duration of your jedbuzz account and for a minimum of five years after account closure, as required by AML regulations.
  • Transaction Records: Retained for a minimum of five years to comply with financial regulations and audit requirements.
  • KYC Documents: Retained for the period required by our licensing authority, typically five years from the date of submission.
  • Support Communications: Retained for up to three years to assist with dispute resolution and quality assurance.
  • Technical and Usage Data: Typically retained for up to 24 months, after which it is anonymised or deleted.

When your data is no longer required, jedbuzz will securely delete or anonymise it in accordance with our data disposal procedures.

8 Your Rights

As a jedbuzz player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

Right to Access
Request a copy of all personal data jedbuzz holds about you.
Right to Rectification
Ask us to correct any inaccurate or incomplete data we hold.
Right to Erasure
Request deletion of your data where there is no legal obligation to retain it.
Right to Object
Object to processing of your data for marketing or profiling purposes.
Right to Restriction
Ask jedbuzz to limit how your data is used in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Response Time: jedbuzz will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, but we will notify you if this is the case.

9 Data Security

jedbuzz implements robust technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security practices include:

  • 256-bit SSL encryption on all data transmitted between your device and jedbuzz servers.
  • Secure, encrypted storage of all personal and financial data on protected servers.
  • Strict access controls ensuring only authorised jedbuzz personnel can access personal data.
  • Regular security audits and penetration testing of the jedbuzz platform.
  • Two-factor authentication options available for all player accounts.
  • Continuous monitoring for suspicious activity and potential data breaches.

In the unlikely event of a data breach that poses a risk to your rights, jedbuzz will notify affected players and relevant authorities as required by applicable law, without undue delay.

10 Children's Privacy

jedbuzz is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register or use the jedbuzz platform under any circumstances.

If jedbuzz becomes aware that personal data has been collected from a person under 18, we will immediately delete that data and close the associated account. If you believe a minor has registered on jedbuzz, please contact us immediately at [email protected].

11 Third-Party Services

The jedbuzz platform integrates with third-party services including payment processors, game providers, and analytics tools. These third parties may collect certain technical data as part of their service delivery. jedbuzz carefully vets all third-party partners and requires them to maintain appropriate data protection standards.

jedbuzz is not responsible for the privacy practices of third-party websites or services that are not directly operated by us. This Privacy Policy applies solely to data collected and processed by jedbuzz. We encourage you to review the privacy policies of any third-party services you interact with.

12 Changes to This Policy

jedbuzz may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your data, jedbuzz will notify registered players via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how jedbuzz protects your information. Continued use of the platform after any update constitutes your acceptance of the revised policy.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jedbuzz handles your personal data, please get in touch with our team:

For questions related to your account terms, please also review our Terms and Conditions. For responsible gaming support, visit our Responsible Gaming page.

Your Data Is Safe — Now Let's Play

jedbuzz is built for Bangladesh players who want a secure, fair, and exciting gaming experience. Register today and enjoy fast local payouts, live casino games, and sports betting — all protected by our privacy-first approach.

18+ only. Please game responsibly. Responsible Gaming Policy